Skip to content. Star 1. New issue. Jump to bottom. Files stuck with "retrying" but never continue to download. Copy link. Kind regards. Same thing is happening to me I also have the same issue - I raised a support request via the above email address.
Same probleme here, ubuntu mate I am having the same issue too. Has this been resolved yet? Seems to be stuck with resolving The same here.
I have the same problem. Any news about this issue?? Hope this information help others. So dont they have backup at all? This problem has not been solved yet.. Same here changes synced on Mac, but "retrying" on Windows. This site uses Akismet to reduce spam. Learn how your comment data is processed. Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.
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It is an error produced when the app was installed at one point, but then the user uninstalled it. This error should only occur for required applications. Users can uninstall non-required apps. This error can only happen in DA. KNOX blocks the uninstall of managed apps.
The next sync will repost the notification on the device for the user to install. The user can ignore the notification. This error will continue to be reported until the user installs the app. This error occurs when the download fails. This error can commonly occur due to Wi-Fi issues or slow connections. This error is returned for only DA scenarios.
For KNOX scenarios, the user is not prompted to install, this can be done silently. The download failed because of an unknown error. The policy will be retried the next time the device syncs. This error is returned when the Android OS install activity was canceled by the user.
The user pressed the cancel button when the OS install prompt was presented or clicked away from the prompt. Ask the user not to cancel the install. The OS stopped the download process before it was complete. This error can occur when the device has low battery or the download is taking too long. Ensure the device has a reliable network connection. The file download service was unexpectedly stopped. The OS ended the download process before it was completed.
Manually sync the device or wait for 24 hours and check the status. This error is a generic uninstall failure. The OS did not specify why the app failed to uninstall. Some admin apps cannot simply be uninstalled. Check to ensure the app can be uninstalled manually and collect the Company Portal logs if the uninstall fails.
The app installation APK file used for the upgrade does not match the signature for the current app on the device. Android OS has the limitation of requiring the signing cert for the upgrade version to be exactly the same as the cert used to sign the existing version. If the developer cannot use the same cert to sign the new version, you will need to uninstall the existing app and re-deploy the new app rather than upgrade the existing app.
The app install process was terminated by the OS or the device was restarted. Retry the install and collect Company Portal logs if this error occurs again. By default, Android OS requires apps to be signed. An anonymous user inserted the following as an edit "It has to do with insufficient storage. Now select google play. Then you have to click on clear cache. After that come to the home screen. Go to download manager.
Select clear data. Once you clear the data the problem will resolved. The Overflow Blog. Who owns this outage? Building intelligent escalation chains for modern SRE.
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